Return Policy:

You will have 30 days after receiving your item to request a return.

Procedure:

If your product was damaged during transit or has missing parts in an unlikely event, send us an email at info@ozmotogear.com with your order ID, name, and phone number.

Eligibility Criteria:

Your item must be unworn/unused, with tags still attached, and in the original packaging. You have the right to inspect the product as a respected customer. This means you can inspect the item just like in a physical store.

Note: Gift cards, free gifts with purchases, final sales, and customized products are excluded from refund and exchange policies.

Our Shipments & Dispatch Team will examine the returned item for any issues before initiating the refund or replacement. The decision of OZ MOTOGEAR will be final.

After-Sale Services:

We offer 24/7 online support. Contact us at info@ozmotogear.com and receive a response within 24 hours.

Shipping Cost:

Return shipping costs are the buyer's responsibility. This cost will be deducted from any approved refund.

Damages and Issues:

Please inspect your order upon arrival. Contact us immediately if the item is defective, damaged, or incorrect.

Note: Normal wear and tear, customer misuse, natural disasters (rain, floods), or man-made events (terrorism, etc.) are not covered as manufacturing defects.

Warranty:

Products may include a warranty for manufacturing defects for a specific period.

Exchanges:

To get a different item, return your cur